Think of this as the most important page on our site. Here you will find out what our customers think of us. We work very hard to ensure that the relationship with our customers is always a top priority, we want them to recommend us and come back to us in the future.
"When we decided to source a new office furniture supplier, Dragonfly Office ticked all the right boxes. They are easy to deal with and offer a prompt, professional service. The Dragonfly team's knowledge, and large product portfolio, ensures that all areas of our office furniture procurement can be addressed. We can rely on Dragonfly delivering the projects on time, and solving the issues that we have."
"We are pleased to confirm that we were very happy with the service and delivery of the furniture that we purchased from you. We also found Dragonfly extremely helpful and courteous to deal with. Many thanks for your assistance."
"Dragonfly provided a very positive experience. Phil was particularly helpful and knowledgeable and made every effort to understand our needs."
"Dragonfly listened to our requirements and created an office space which met our requirements exactly. Gregg was a pleasure to work with. He was very helpful and responded quickly to our endless requests and changes. The installation was stress free, and all the contractors were professional and helpful. The end result is a well designed and well finished office that we all enjoy working in."
"The refurbishment was undertaken by Dragonfly Office Interiors, who operated as a close and efficient team. They communicated well with Euro RSCG Life UK, their contractors, the project manager and all others involved in the project. They provided welcomed advice based on their previous experience when it was sought, acted on all requests asked of them and the finish was completed to a high level. I would not hesitate in using Dragonfly Office Interiors and their network of contractors again in the future.'"
"We completely refurbished our new office space and used Dragonfly from beginning to end, from drawing up the plans, to structural work and ordering furniture. We found them completely reliable, responsive and helpful and were an invaluable resource for advice on planning how best to use our space. We are over the moon with how it turned out - the team turned what could have been a stressful time into a smooth and pleasant process, even given our tight deadlines, and accommodated our frequent amendments without a hitch. Gregg and the team were a huge help - thank you Dragonfly!"
"We had a requirement for two new boardroom tables with chairs, and upwards of fifty new desks. Jamie Byrom, of Dragonfly Office, understood and matched our requirements exactly. Our old furniture was removed and taken away, whilst the new furniture was installed over a weekend to minimise disruption. We were extremely impressed with the high level of service and professionalism we received. I would have no hesitation in recommending Dragonfly Office to anyone needing high quality office furniture. I look forward to working with Dragonfly Office again in the near future."
"We have dealt with Dragonfly for some years now - they were recommended to me by a business colleague. We've always found them very helpful, responsive, efficient and cost effective. The real test of any business is how they deal with problems, and on the few occasions we've had any, Dragonfly have always been quick to resolve them and constructive in their approach. At times when we are not quite sure what we need, we just explain the problem to Dragonfly and they always come up with good solutions and a range of options."
"Phil Lane was a charming salesman and quick to respond to any queries. The installation team were very personable, quick and efficient.quot;
"I'm really impressed by the range of furniture available through Dragonfly Office Interiors and by the friendly staff. If you are looking for furniture with a difference for your office then it's definitely the place to go."
"Needing to change all 25 of our meeting room chairs Jamie at Dragonfly Office helped source the chair we had in mind, sent in a sample so that we could really see it and feel what it was like to sit on. Once the order was placed it all went very smoothly. At all times I found them very helpful, professional and friendly. I would certainly use Dragonfly Office again."
"Our requirements were specifically adhered to by Dragonfly. We were presented with a space efficient dynamic design that met all of our stipulations. The final installation was a contemporary and compact solution to our outdated and untidy office. The consultant was accommodating to our needs and supportive throughout the planning and installation process. Everyone one is delighted with the service and the result."
"I would like to thank you and Dragonfly for the great service that VSMPO Tirus Ltd recently received. We are delighted with the boardroom and reception furniture that was supplied and would not hesitate to recommend you to others or purchase from you again."
"Jim and his team at Dragonfly Office have been fantastic to work with. They have been incredibly professional on every level. One of the most important qualities at Dragonfly is their communication skills are excellent - It has been a pleasure dealing with such a friendly team who gave us an amazing personal service. We will always recommend them and we will definitely be using them again."
"Just a quick note to say "thank you" for the excellent service provided when we recently moved and re-fitted our offices.
The time and attention you spent getting our rather difficult plans together was much appreciated by us novices!
I would also like to say thank you to the guys who delivered and installed the furniture - it makes everyone's job easier when dealing with pleasant, friendly and above all professional people (although the tea and bacon butty bill was high!).
I have no hesitation in recommending Dragonfly to others."
"Gregg [from Dragonfly Office] has met all our ideas for our Head Office and made the move from London stress free. He has been extremely patient and professional.
Thank you from Facilitas."
"Dragonfly has provided various services for Top Up TV on numerous occasions which have included projects such as office planning, the erection of partitioning, general office maintenance and an office move. Each time, they have proved that we can rely on them to do a very professional job with minimal disruption. We would have no hesitation in recommending their services and will, hopefully, call on Dragonfly's services for any projects we decide to undertake in the future."
"After proposals from several different companies we are delighted we choose to work with Gregg James at Dragonfly. We found their approach to be transparent and trustworthy and really had the feeling they were working with us and not extracting as much money as possible, this was certainly the feeling we got from other supposedly market leading companies.
The project was delivered on time and on budget, any hiccups were dealt with immediately and considering the spend for us represented a sizable investment I cannot recommend Gregg and his team highly enough, job well done, excellent work, thank you."
"We are delighted with the furniture and thank you to Jamie for looking after us so well."
"Just a very brief email to say thank-you for your help in getting our new conference room furniture to us within such a short space of time.
Everything arrived yesterday morning, and your installers worked quickly, and took away all the packaging!"
"Dragonfly and its super consultant, Gregg James, provided service and advice beyond any of our expectations. Gregg's tireless efforts and perseverance resulted in a superb end result. We now have a funky, individual and eye catching ground floor office and reception area, which has attracted many compliments and gained local notoriety. In addition the efficient desk plans on subsequent floors has helped contribute towards a happy and productive workforce. Thank you Dragonfly for your vision and thank you Gregg for your professionalism."
"Dragonfly were superb. We set ourselves the challenge of opening our new London office within a month. Dragonfly gave us the best service from start to finish. Great ideas and inspiration up front backed up with excellent planning and well managed implementation. Everything was completed on time and to budget. Could not have been happier."
"I was extremely happy with Gregg James' thorough and professional approach during our Office Refurbishing Project. Despite extremely tight deadlines he was able to source furniture and materials that met our brief and provided fantastic cost effective solutions. I truly recommend his services."
"I found Gregg from Dragonfly understood my requirements and very quickly I was looking at a selection of furniture brochures and images that fitted my needs exactly. It was quick, easy and without stress... and delivered / installed on time! Very important when moving an office in 2 days."
"...thanks a million, again, for looking after us. The service you gave us was second to none, and it's refreshing to be looked after so well, whilst not spending a million quid! Clients and staff alike are enjoying the chairs, and I'm looking forward to proving a point to the man from health and safety...
Rare as it would be, I wouldnt hesitate in recommending you guys, keep up the good work."
"The service provided by you at Dragonfly was excellent as you kept me appraised of the progress with the order and negotiated a generous discount. We would certainly return to your company in the future!"
"Dragonfly offered a professional and friendly service when we were looking to move into our new offices earlier this year. We will continue to use Dragonfly for our furniture needs."
"We are a National Architectural Practice with 5 offices across the country, and when we relocated from Twickenham to Guildford 3 years ago, we had to find new suppliers/services etc to support this office which grew in size immediately. We went from 14 staff to 22 (and now 25) so extra work stations had to be set up. We found Dragonfly's details on the internet, and from the first phone call to enquire about office chairs, we have been amazed at the friendly, prompt and efficient service we have received and continue to receive. Gregg was most helpful and gave us very good advise, hence we keep coming back!"
"Dragonfly offered a complete and professional service during our office move, which was particularly difficult as it fell over the Christmas holiday period. Their friendly, efficient manner and prompt response helped to facilitate our relocation."
"Having worked with Jim Francis on more than one project, I can say with both confidence and real-world experience that Dragonfly's service is both professional and customer service focused.
The product range is varied and based on quality, whilst the service is always friendly and never pushy.
I have found their commitment to exceeding the customers expectations cannot be underestimated and I would not hesitate to recommend their services to anyone - be they individual or large business."
"We have used Dragonfly Office for two separate office re-designs. They have proved efficient, competent and pro-active in achieving the solutions that we sought.
The staff were quite happily prepared to go the extra mile when modifications to the original specifications were requested during installation. Not a common feature these days!
We would have no hesitation in recommending their services to other organisations looking to enhance their accommodation."
"We knew we had to replace our office furniture, but we didn't know how to do it and keep our design business going at the same time. We approached a few people but they either wouldn't give us all the help we needed or their solutions were expensive and impractical.
Dragonfly though, helped us plan the operation, and when the time came, did everything we asked of them, always with good humour. We were able to complete our entire re-fit with a minimum of disruption. We're very pleased with the end result too."
"Dragonfly provide an excellent services and I am very happy with the way in which the furniture fits with the layout of the office."
"Just a line to record our sincere thanks for the expedient way in which you managed our space planning and furnishing requirements during our recent move to new offices.
As I'm sure you know, any office move involves many time-critical issues such as relocation of phones, I.T. equipment etc.
Your prompt response and visit following our initial enquiry, careful interpretation of our space and cost requirements, and the efficiency of your sales, delivery and installation personnel ensured that our workspace, meeting, break-out and storage needs was a subject that we didn't have to worry about!
Please be assured that we will be back in touch shortly concerning the re-furnishing of the Directors suite and that we will have no hesitation in recommending your firm to our various associate businesses."
"Having dealt with Dragonfly on numerous occasions over the last year, I can happily report that the experience has been a real pleasure.
Nothing is too much trouble for their friendly and helpful team, and they have always been able to match quality products to our often unique, and occasionally difficult demands.
I look forward to continuing our relationship long into the future."
"Susie, Ruth and I are delighted to provide you with a testimonial as you are always prompt with your very competitive quotations and professional and efficient in your installations."
"I found Dragonfly to be a very efficient company with high attention to detail. They managed our expectations very well and we will certainly return to Dragonfly for furniture in the future."
"We moved to our current office back in October 2005 and appointed Dragonfly Office Interiors for our kit out. They were vere helpful with their suggestions on furniture, etc... in accordance with our layout and were efficient through the entire process from ordering to delivery and installation. We are very happy with the final result achieved and have no problems in recommending their services."
We contacted Dragonfly to set up our new offices and were delighted with their prompt and professional service.
Our new offices look great, were delivered on time and create the right impression for our visiting clients.
"We were looking to refurnish our offices and after checking out your web site decided to run with Dragonfly. We wanted designer workstations, benches and wall mounted storage and Dragonfly came up with the perfect solution."
"Dragonfly office recently fitted out our new office space in Milton Keynes at a very reasonable price with exceptional quality. They were extremely accommodating during the procurement phase and were very helpful in suggesting alternative products to meet our needs. They delivered two sample workstations for us to view to allow us to make an informed decision on the product range we required.
They met their programme by completing the full fit out within one day which was due to their highly efficient and friendly installation team, managed by an experienced professional.
Since the fit out, they have been more than helpful in providing additional ad-hoc items when required.
We would have no hesitation in using Dragonfly Office again in the future."
"Our office reception was in desperate need of something but no one could quite get it right. Dragonfly Office Interiors came in and suggested several variations explaining all the benefits and covering all our needs. They were fast, efficient and friendly. I would recommend them to anyone"
"Dragonfly exceeded our remit and delivered, installed and provided the kind of personal service which we are used to delivering to our own clients (a refreshing change to be on the receiving end of good service).
The follow-up service has been exceptional with Jim Francis himself making sure that additional equipment requested has been installed and fitted with the minimum of fuss.
In summary I would have no hesitation in recommending Dragonfly's products and services to any business which appreciates quality service, competitive pricing and good follow through."
"It's great to work with a supplier that is both well-informed and professional. Dragonfly was very helpful when we recently decided to replace our office seating, providing plenty of advice and supplying chairs on trial so we could choose the ideal balance between cost and quality."
"Our mission was a major re-design of our office interior, set in a 300-year-old barn conversion. We chose Dragonfly Office because of their superior range of furniture and their helpful advice during project planning. Jim Francis's knowledge, experience and attention to detail was invaluable in helping us to select the right furniture, and in designing an elegant layout. We are very pleased with the result - a solution that perfectly complements our unique working environment and meets our practical requirements. We therefore have no hesitation in recommending Dragonfly Office for their first-class products and service."
"It has been a pleasure dealing with Dragonfly throughout the sales process. It was extremely useful that you came to visit our office in order to get a real feel for what we wanted. You have an excellent range of furniture and came up with a solution that fitted exactly into our budget. We are delighted with the furniture you have supplied. The quality is excellent."
"Fast, friendly, efficient - we are very happy with the service we received from Dragonfly Office and at a great price too.
Always keen to support local businesses, we are pleased to recommend this reliable company and will certainly be using Dragonfly Office for our future furniture requirements."
"We were delighted with the incredibly helpful and attentive service that we received. Jim Francis provided us with a fantastic range of furniture for our new office and nothing was too much trouble." We would highly recommend Dragonfly without hesitation."
"I'm very happy to say that we have been extremely pleased with the personal and knowledgeable service you have provided, the furniture looks great and the advice we received has certainly helped to make our new office look prestigious and comfortable to work in."
"Following our chance meeting outside 3 Bridge Street back in May, and subsequent move of office to 17 High Street, I would like to thank you for the service received in supplying our office furniture.
It has been a pleasure to deal with you and I have found your experience in the industry and advice invaluable. The office looks superb, and the public have embraced the new modern look.
Your attention to detail and after sale service have been superb and when I open my next office, I look forward to dealing with you again."
Twickenham is home to the UK corporate office of Norwegian-based industrial company, Norsk Hydro. We have 2000 employees at around 20 sites across the UK and more than 50,000 employees internationally. Our main business areas are oil and energy, aluminium, agriculture and petrochemicals.
Jim Francis of Dragonfly has given Norsk Hydro (UK) Ltd., the same friendly, efficient service whether it be sourcing one chair in an emergency to designing, project managing and supplying all the furniture and ancillary items for a new division.
We have been working with Jim Francis for ten years and have had no hesitation in recommending Dragonfly to business associates."
"Thank you very much for helping with the set up of our new offices at Godalming. The furniture arrived on time and looks good in our new surroundings. Our thanks also go to your colleague Graham Johnson for his tireless efforts in installing our new computer system. Now we are up and running, the move to these offices seems not to have been at all difficult."
"Dragonfly's prompt and efficient service coupled with its wide product knowledge and quality of furniture complemented the establishment of our new showroom and offices."
"We are delighted with our new Guildford headquarters and would like to thank you and the Dragonfly team for making it happen. It was refreshing to deal with such a friendly and professional Company and your hands-on approach left us free from worry and able to continue to do business during a tricky transition period."
"We have dealt with Dragonfly for the last three years, 'a friendly and prompt response guaranteed'."
"We are a new company and recently purchased all our office requirements from Dragonfly Office Interiors. We would not hesitate in recommending the company to other interested parties as the order was efficiently handled and the delivery date met. The furniture is modern and of superb quality and helped us to create the stylish effect desired for our new offices."
Dragonfly Office Interiors is a leading office furniture supplier in London, Surrey and the South East of England.
